January 22, 2019
Dear Environmental Staff:
Our mom had a 3 week stay on the Rehab. east wing. Part of the reason we selected Cedar Manor was because hoe clean it is kept - plus no bad odors...
Two days before mom was discharged, Nick mopped the floor of her room - he did a great job and all with a smile and kind words for us. Then Nathaniel came in and explained how a big part of Environmental Service's job is to spread cheer because the patients pick up on negative vibes...
We are "so" impressed with your staff.
What a lovely & competent crew!
In appreciatio & with gratitude...
The Family of Wanda Russo
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