February 2, 2015
Dear Mr. Lipperman,
My mom, M.K. was admitted to Cedar Manor for rehabilitation in July 2014. She was later admitted as a long term care patient but unfortunately died in November 2014.
During her stay, she was not always happy because of the loss of her independence. However, there were numerous staff members on the East Wing who were very helpful to her and her family, especially during the last few weeks of her life.
I would like to commend first and foremost Joseph, who went out of his way to keep us informed of mom's steady decline. In addition, I would like to commend Judith (her aide), Almira, Kim, Mercedes, and the very helpful social workers, Jean Ron and Cheryl Gallagher.
Thank you for taking care of my mom and making her as comfortable as possible.
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